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CompTIA Security+ study material · question 78 of 611

An identity proofing system wrongly rejects a legitimate applicant. What must the provider offer?

  1. An automatic escalation to a higher assurance level
  2. A redress mechanism that is easy to find and use
  3. A manual override by the relying party
  4. A refund of any service fee
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Answer: B. A redress mechanism that is easy to find and use

Providers must give users a route to challenge and correct identity decisions, and must assess whether it works.

Source: NIST SP 800-63B Rev. 4 (NIST) — SP 800-63B-4 § 4 Redress Requirements

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