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CompTIA Security+ study material · question 39 of 611

Which agreement states the availability a provider commits to and the remedy if it is missed?

  1. A service level agreement
  2. A memorandum of understanding
  3. A statement of work
  4. A non-disclosure agreement
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Answer: A. A service level agreement

An SLA sets committed performance and the remedy. A memorandum of understanding records intent without that enforceability.

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